Notice of Nondiscrimination and Accessibility Rights

DISCRIMINATION
IS AGAINST THE LAW

Austin Ear Clinic complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Austin Ear Clinic does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Austin Ear Clinic provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • qualified sign language interpreters
  • written information in other formats (large print, audio, accessible electronic formats, other formats)

Austin Ear Clinic provides free language services to people whose primary language is not English, such as:

  • qualified interpreters
  • information written in other languages

If you need these services, contact Mindy Summers
If you believe that Austin Ear Clinic has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Mindy Summers
12319 North Mopac Expressway Building C Suite 310
Austin, TX 78758
512-454-0341 (711)
512-454-9915
mindysummers@austinear.com

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Mindy Summers is available to help you.
You can file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights

  • Electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
  • By mail at
    U.S. Department of Health and Human Services
    200 Independence Ave. SW
    Room 509F HHH Building
    Washington, DC 20201
  • By phone at 1-800-368-1019; 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

 

INTERPRETER SERVICES

Texas    

Austin Ear Clinic has arranged for language assistance services free of charge. Call 1 (737) 210-1270 (TTY: 711)

 

If you speak English, language assistance services, free of charge, are available to you.

 

Spanish

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-737-210-1270 (TTY: 711).

 

Vietnamese

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-737-210-1270 (TTY: 711).

 

Chinese

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 _1-737-210-1270(TTY:711)。

 

Korean

주의: 한국어를 _사용하시는 _경우, 언어 _지원 _서비스를 _무료로 _이용하실 _수 _있습니다. 1-737-210-1270 (TTY: 711)번으로 _전화해 _주십시오.

 

Arabic

ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1-1270-210-737 (رقم هاتف الصم والبكم: 1-0712-012-737).

 

Urdu

خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال 1-737-210-1270(TTY: 711). کر

 

Tagalog             

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-737-210-1270 (TTY 711).

 

French

ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-737-210-1270 (ATS : 711).

 

Hindi

ध्यान द: यद आप हदी बोलते ह तो आपके िलए मुफ्त म भाषा सहायता सेवाएं उपलब्ध ह। 1-737-210-1270 (TTY:711) पर कॉल कर।

 

Farsi

توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با 1-737-210-1270

(TTY: 711) تماس بگیرید.

German

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-737-210-1270 (TTY:711).

 

Gujarati

ચુના: જો તમે જરાતી બોલતા હો, તો િન:લ્કુ ભાષા સહાય સેવાઓ તમારા માટ ઉપલબ્ધ છ. ફોન કરો 1-737-210-1270 (TTY: 711).

 

Russian

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-737-210-1270 (телетайп: 711).

 

Japanese

注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-737-210-1270(TTY:711)まで、お電話にてご連絡ください。

 

Lao

ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ 1-737-210-1270 (TTY: 711).